Terms and Conditions govern your use of our website located at https://www.elxv.com/ 

   “Terms”, “Terms of our website”


   “our website”, “website”


   “company”, “we”, “our”, “us”


  “your”, “customer”, “user”, “visitor”

Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound of them.

If you do not agree with (or cannot comply with) Agreements, then you may access our website, but please let us know by emailing  info@elxv.com so that we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use our website.

  • Communications

    1. By using our website, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing us at info@elxv.com
  • Purchases

    1. If you wish to purchase any product or service made available through our website, you may be asked to supply certain information relevant to your purchase including but not limited to, your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.

    2. You represent and warrant that:

      • you have the legal right to use any card(s) or other payment method(s) in connection with any Purchase; 

      • and that the information you supply to us is true, correct and complete.

    3. We may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

    4. We reserve the right to refuse or cancel your order at any time for reasons including but not limited to:

      • product or service availability, 

      • errors in the description or price of the product or service, 

      • error in your order or 

      • other reasons.

    5. We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

    6. Read more regarding our Refunds & Returns Policies. 
  • Contests, Sweepstakes and Promotions

      1. Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through our website may be governed by rules that are separate from these Terms of our website. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of our website, Promotion rules will apply.
  • Content

    1. Content found on or through our website are the property of ELXV or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.
  • Prohibited Uses

    1. You may use our website only for lawful purposes and in accordance with Terms. You agree not to use our website:
      1. In any way that violates any applicable national or international law or regulation.
      2. For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
      3. To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.
      4. To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.
      5. In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
      6. To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of our website, or which, as determined by us, may harm or offend Company or users of our website or expose them to liability.
  •    Additionally, you agree not to:
      1. Use our website in any manner that could disable, overburden, damage, or impair our website or interfere with any other party’s use of our website, including their ability to engage in real-time activities through our website.
      2. Use any robot, spider, or other automatic devices, process, or means to access our website for any purpose, including monitoring or copying any of the material on our website.
      3. Use any manual process to monitor or copy any of the material on our website or for any other unauthorized purpose without our prior written consent.
      4. Use any device, software, or routine that interferes with the proper working of our website.
      5. Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
      6. Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of our website, the server on which our website is stored, or any server, computer, or database connected to our website.
      7. Attack our website via a denial-of-service attack or a distributed denial-of-service attack.
      8. Take any action that may damage or falsify Company rating.
      9. Otherwise attempt to interfere with the proper working of our website.

  • Analytics

    1. ​​We may use third-party our website providers to monitor and analyse the use of our website.

  • Intellectual Property

      • our website and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of ELXV and its licensors. our website is protected by copyright, trademark, and other laws of and foreign countries. Our trademarks may not be used in connection with any product or service without the prior written consent of ELXV.

  • Error Reporting and Feedback

    1. You may provide us either directly at info@elxv.com  or via third-party sites and tools with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our website (“Feedback”). 
    2. You acknowledge and agree that: 
      • you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; 
      • The company may have development ideas similar to the Feedback; 
      • Feedback does not contain confidential information or proprietary information from you or any third party; 
      • The company is not under any obligation of confidentiality with respect to the Feedback. 
      • In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialise) Feedback in any manner and for any purpose.

  • Links To Other Web Sites

    1. Our website may contain links to third-party websites or services that are not owned or controlled by ELXV.
      1. ELXV has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
      2. You acknowledge and agree that ELXV shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third-party web sites or services.
      3. We strongly advise you to read the terms of service and privacy policies of any third-party websites or services that you visit.

  • Disclaimer Of Warranty

    1. These services are provided by the company on an “as is” and “as available” basis. The company makes no representations or warranties of any kind, express or implied, as to the operation of their services, or the information, content or materials included therein. You expressly agree that your use of these services, their content, and any services or items obtained from us is at your sole risk.
    2. Neither ELXV nor any person associated with ELXV makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability of the products. Without limiting the foregoing, neither company nor anyone associated with company represents or warrants that the services, their content, or any services or items obtained through the services will be accurate, reliable, error-free, or uninterrupted, that defects will be corrected, that the services or the server that makes it available are free of viruses or other harmful components or that the services or any services or items obtained through the services will otherwise meet your needs or expectations.
    3. ELXV hereby disclaims all warranties of any kind, whether express or implied, statutory, or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for a particular purpose.
    4. The foregoing does not affect any warranties which cannot be excluded or limited under applicable law.

  • Termination

    1. We may terminate or suspend your account and bar access to our website immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.
    2. If you wish to terminate your account, you may simply discontinue using our website.
    3. All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

  • Governing Law

    1. These Terms shall be governed and construed in accordance with the laws of ELXV, which governing law applies to an agreement without regard to its conflict of law provisions.
    2. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our website and supersede and replace any prior agreements we might have had between us regarding our website.

  • Changes To our website

    1. We reserve the right to withdraw or amend our website, and any service or material we provide via our website, in our sole discretion without notice. We will not be liable if for any reason all or any part of our website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our website, or the entire our website, to users, including registered users.

  • Amendments To Terms

    1. We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.
    2. Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
    3. By continuing to access or use our website after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use our website.

  • Waiver And Severability

    1. No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.
    2. If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.

  • Acknowledgement

    1. By using service or other services provided by us, you acknowledge that you have read these terms of service and agree to be bound by them.

  • Contact Us

    1. Please send your feedback, comments, requests for technical support by email: info@elxv.com




+27 82 444 2850 | +27 84 550 2820